Frequently Asked Questions
Everything you need to know about your Micro Kickboard journey.
What is the weight limit for your toddler scooters?
Our Mini Micro Deluxe series is designed for children ages 2 to 5 and has a maximum weight capacity of 110 lbs, ensuring safety and durability during early development.
How long does shipping take within the United States?
Orders are typically processed within 1-2 business days. Standard shipping usually arrives within 3-7 business days depending on your location.
Do you offer a warranty on your products?
Yes, we offer a 2-year manufacturer's warranty against defects in materials and workmanship. This does not cover wear and tear or damage from misuse.
Can I purchase replacement parts for my scooter?
Absolutely. We are committed to sustainability and longevity, which is why we stock a full range of replaceable parts for almost every component of our scooters.
What is your return policy?
We accept returns of unused products in their original packaging within 30 days of purchase. Please note that return shipping costs are the responsibility of the customer.
Are Micro Kickboard scooters foldable?
Many of our models, such as the Maxi Deluxe Foldable and our adult commuter scooters, feature a convenient one-click folding mechanism for easy transport and storage.